8 Common Reasons Locks Fail And When To Call An Emergency Locksmith

Border Locksmiths & Electronic Security • October 20, 2025

Whether it’s your home, business or rental property, a functioning lock is essential to safety and peace of mind. But locks aren’t failproof — and when they do go wrong, it can happen at the worst time. From broken keys to internal wear and even DIY mishaps, knowing what causes lock failure can help you act fast. More importantly, recognising when it’s time to call an emergency locksmith on the Gold Coast can make the difference between a quick fix and a major security headache.


Let’s explore eight of the most common lock issues, how they unfold, and when to call a 24 hour locksmith to resolve the problem professionally and efficiently.

Worn Tumblers & Pins Leading To Internal Slippage

Locks rely on a precise alignment of internal pins and tumblers. Over time, regular use can wear down these components, causing subtle yet critical alignment issues. What starts as a slight difficulty turning the key can quickly become a total failure to unlock.


A locksmith on the Gold Coast can assess wear and restore function by rekeying or replacing the lock. Here are signs this might be your issue:


  • You notice your key fits loosely or spins without engaging the lock.
  • You need to jiggle the key multiple times before it turns properly.
  • There’s increased resistance, even with the correct key.



Ignoring this early wear increases the risk of breaking a key or damaging the cylinder. It’s best to have a professional inspect and service the lock before it fails.

Broken Or Snapped Keys Inside The Lock Cylinder

One of the most frustrating issues is a snapped key left stuck in the lock. This usually happens due to metal fatigue, excessive force, or internal lock resistance. If this happens, avoid trying to remove it with household items, as this often pushes the fragment deeper or damages the cylinder.


In these situations, an emergency locksmith on the Gold Coast can:


  • Use specialised extraction tools to remove the broken key safely.
  • Avoid damage to the cylinder or surrounding mechanism.
  • Rekey the lock or provide a replacement key on the spot.



Never try to glue, drill or force the key out — you may turn a simple fix into a full lock replacement.

Electronic Lock Malfunctions & Power Issues

Digital, keypad or smart locks offer convenience, but when they fail, access is often completely blocked. Power loss, sensor failure, or software errors can all affect operation, especially in coastal areas with high moisture and fluctuating temperatures.


Common causes that a 24 hour locksmith on the Gold Coast can address include:


  • A drained battery or failure of the backup power supply.
  • Firmware errors or touchpad freezing due to humidity.
  • Moisture intrusion affecting sensors and internal wiring.



Locksmiths trained in electronic systems can reset, reprogram or bypass locks without damaging doors or frames.

Weather Damage: Rust, Corrosion, Or Temperature Expansion

The coastal climate can take a toll on outdoor locks. Salt-laden air and frequent storms often lead to corrosion, while temperature fluctuations may cause metal expansion, resulting in locks sticking or seizing.


If you suspect the weather has affected your lock, keep an eye out for:


  • A gritty or grinding feel when turning the key.
  • Visible rust on the cylinder or latch components.
  • Difficulty turning the key during or after wet weather.



A locksmith on the Gold Coast can clean, lubricate or replace weather-damaged components with corrosion-resistant hardware designed for coastal conditions.

Misalignment & Shifting Of Door Or Frame

Sometimes, the issue isn’t the lock itself but the door or frame shifting out of alignment. This commonly occurs in homes due to swelling, settling, or warped timber. When the latch no longer lines up with the strike plate, you may struggle to lock or unlock properly.


A Gold Coast locksmith can quickly diagnose this and resolve it by:


  • Adjusting the door hinges or strike plate positioning.
  • Reboring or resizing latch openings to match the new alignment.
  • Ensuring secure engagement for continued use and safety.



If the door feels off-centre or requires a hard push to close, it’s worth checking for alignment issues before the lock mechanism becomes compromised.

Worn Or Aged Lock Hardware (Springs, Latches, Strike Plates)

Even when the core lock cylinder works fine, supporting parts like internal springs, latch bolts, or strike plates can degrade over time. This hardware plays a crucial role in secure locking and smooth operation.


Look for signs such as:


  • The latch is not fully retracting or bouncing back.
  • The door is closing but not staying locked.
  • Loose or wobbling strike plates or hardware.



A professional locksmith on the Gold Coast can replace these worn components and recommend upgraded parts for better durability.

DIY Attempts That Worsen The Problem

In moments of frustration, many people attempt their own fixes — a shot of WD-40, a bent paperclip, or even drilling the lock. Unfortunately, this often makes the problem worse or voids your warranty.


Typical mistakes that call for a professional response include:


  • Applying household oils that attract dirt and cause further jamming.
  • Using force, which breaks internal parts or warps cylinders.
  • Drilling out locks without knowing the mechanism can cause irreversible damage.



Calling a 24 hour locksmith on the Gold Coast avoids guesswork and guarantees the lock is handled using the correct tools and techniques.

When To Call An Emergency Locksmith Vs Scheduling Later

Not every lock issue is an emergency, but some definitely are. If your safety, access or property is compromised, don’t hesitate to reach out for urgent help.


Situations where calling an emergency locksmith on the Gold Coast is the right move:


  • You’re locked out late at night or in bad weather.
  • A key has snapped inside your only access point.
  • Your lock is broken, and your premises are unsecured.
  • An electronic lock has failed, and you can’t override it.



For internal locks or minor delays, you may be able to book during business hours — but if your safety or security is at risk, a 24/7 locksmith offers peace of mind and fast access.

Regain Your Security – We’re Just A Call Away

When lock failures strike — whether it’s worn pins, broken keys, or digital lock malfunctions — a quick response is crucial. Rather than risk DIY damage or delayed access, let a professional take the stress off your shoulders. At Border Locksmiths & Electronic Security, our locksmiths on the Gold Coast are available 24/7, equipped with the tools, experience, and precision needed to resolve issues quickly and safely.


Whether it’s your home, business, or rental property, you can count on us to restore your access, reinforce your security, and provide reliable solutions to prevent future failures. Get in touch via our contact page to arrange prompt assistance from our 24-hour locksmith team.